I call myself a professional listener. For the past 25 years, I’ve mentored chief executives (CEOs) and managing directors as a chair of Vistage, a leadership development group for small- and medium-sized businesses.
About 80% of the issues that CEOs want to discuss relate to managing people. One of the issues for a business leader these days is that the higher up you go, the fewer people there are to talk to. There’s this sense of isolation, and that demands emotional stamina.
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