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BeDesk-Customer Support Software&Helpdesk Ticketing Syst v1.0.7

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User Features:

➤ Unque Gorgeous Template➤ Fully Responsive & SEO Friendly➤ Multiple Color Support Templates➤ Unique User Panel Templates➤ REFERRAL LINK Facility➤ Profile Management➤ 24×7 Support Ticket Desk➤ Easy to Investment➤ All Investment Plan➤ All Repeat Income History➤ Withdraw Fund➤ Withdraw Fund History➤ Deposit / Add Fund➤ Deposite History➤ Total Transection Logs

Admin Features:

➤ Secure Gorgeous Dashboard➤ Transaction Log➤ Repeat History➤ Automated Deposit➤ Automatic Method➤ Transaction Request➤ Bank Deposit➤ Manual Method➤ View Manual Method➤ Pending Request➤ Manual Deposit History➤ All Deposit History➤ Manage Withdraw➤ Add Withdraw Method➤ View Withdraw Method➤ Completed Withdraw➤ Pending Withdraw➤ Refunded Withdraw➤ Withdraw History➤ Investment Plan➤ Create New Plan➤ View All Plan➤ Manage User➤ All Users List➤ Block Users List➤ Verified Users List➤ Phone Unverified Users➤ Email Unverified Users➤ Manage Compound➤ Support Ticket➤ All Support Ticket➤ Pending Support Ticket➤ Full Website Control➤ Basic Setting➤ Contact Setting➤ Email Setting➤ SMS Setting➤ Interface Control➤ Logo & Favicon Setting➤ Manage Footer➤ Manage Slider➤ Manage Features➤ Manage Subtitle➤ Manage About Text➤ Manage Service➤ Manage Social➤ Menu Control➤ Breadcrumb Image Setting➤ About Page Setting➤ Manage Testimonial➤ Manage FAQS

BeDesk is a self-hosted, feature packed customer support, ticketing, email management and helpdesk software that does not require any coding or server knowledge to setup.

Features

  • Email With Superpowers – Use as email management software, keeping your existing email account and receiving all the functionality of BeDesk.
  • Easy Installation – Install BeDesk easily with no coding or server knowledge in a few minutes with our easy to use installer and documentation.
  • Optional Envato Module – Envato login, purchase code validation, earnings reports, automatic item importing and more.
  • Appearance Editor – Change colors, images and text. Manage menus, SEO tags and more, all with a live preview using powerful appearance editor.
  • Translation Ready – You can translate BeDrive easily from admin area without any need for 3rd party applications or configuration files.
  • Responsive – BeDesk is fully responsive and will scale to the size of any device.
  • Open Source – You will receive full non-encrypted and non-obfuscated source code, so you can modify it (or hire a freelancer to do it for you) in any way you want.
  • Lifetime License – Pay once and receive a lifetime license. There are no recurring fees.
  • Documentation – In depth offline documentation included. It Explains everything from installation to the many features.
  • Social Login – Allow users to login with popular 3rd party sites (facebook, twitter, envato, google).
  • Professional Design – Pixel-perfect design based on google’s material design guidelines.
  • Search – Powerful search with multiple integrated providers, including elasticsearch, algolia, mysql and more.
  • Rich Text Editor – Ticket body uses a rich text editor, that allows file uploads, code formatting, inline images, canned replies, links, undo/redo, drafts and more.
  • Knowledgebase Management – Organize your knowledge base using categories and tags, create articles with a powerful html editor.
  • User Settings – Let users change common settings like their timezone, language, country and more.
  • Groups – Flexible groups system to assign users to or agents to teams, organizations, companies and more.
  • Pages – Create custom pages (like terms of service or privacy policy) with html editor.
  • Menus – Assign and remove links, pages and routes from various menus across the site with a simple menu manager without any coding knowledge.

Demo Site

You can find the demo site for BeDesk by clicking Live Preview above.

Note that because demo site is shared between multiple users, some functionality (like deleting users, changing settings, sending emails etc) is disabled or might not work properly.

Demo site will refresh every hour, anything you might have created on the site will be deleted and you will need to log in again.

There are several pre-created users:

Admin with full permissions: email: admin@demo.com password: demo

Agent with restricted permissions: email: agent@demo.com password: demo

Customer with minimal permissions: email: customer@demo.com password: demo

Update:

Version 1.0.7 (2017-09-30)

 

Bug Fixes

  • hide social login icons, if they are disabled from settings page.
  • fix an issue where on some servers all groups were marked as ‘guests’
  • show “mine” status tag in agent mailbox sidebar.
  • show first and second name properly in account settings.
  • fix issue where accented characters in article title were not working sometimes.

 

Enhancements

  • more sidebar tips in new ticket page can now be added via appearance editor.
  • existing sidebar tips in new ticket page can now be removed via appearance editor.

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